viaLibri Privacy Notice

Why we collect personal data

We collect and store personal information that is necessary to provide the services we offer or that supports our legitimate interests as providers of those services. For example, some of our services require that we be able to identify you and contact you or keep track of payments you have made to us. Other services require that we save and store information about books we have reported to you as being for sale; books that you have clicked on; book descriptions you may want to save for future reference; other types of information you give us that may be helpful in identifying items that you may be interested in buying or learning about.

In order to provide our search service we also collect a certain amount of data on the individual booksellers that list books for sale. The data we store is listed below.

What personal information do we collect?

For normal users of the website we may collect:

For booksellers we may also collect:

And for LibriDirect users we also collect:

For normal users all data we hold on you will have been provided directly by you. We do not purchase or acquire data from third parties about you. We do, however, receive information about booksellers from third parties such as bookseller associations or book listing websites.

All server activity on our website is recorded in log files which are used for analysing and correcting errors that may occur. These files necessarily include IP addresses and details of your web browser. In some very rare cases they may also include other personal data that you have provided to us. This data will not be used for any other purpose and will be deleted after two to six months.

You may ask us to send information about a product listing to a third party. To do this we will need personal information for the third party, including their name and email address, that you will provide to us. This information will only be used for providing the specific service you have requested and will not be stored on our server or passed on to anybody else.

The personal information we collect from you may be used in the following ways:

What we do to secure your personal data on our site

Data shared with third parties

We use a number of third party services behind the scenes and some of your personal data may be shared with these services. We use third party services for managing our servers, sending emails, processing payments, providing customer service, analysing website usage, and preparing company accounts. They have access to personal information needed to perform their functions, but may not use it for other purposes. We have verified that they will process your data in accordance with the GDPR.

Advertisers that buy banners on viaLibri do not have access to your personal data and we do not currently target these advertisements using your personal data.

How we use cookies

Cookies are small files that we place on your computer's hard drive using your web browser. Among other things, they enable the browser to identify you, remember your personal preferences and to store your program settings for repetitive use.

We use cookies for many internal processes on our website. This includes the securing of our search engine against automated use. You can disable cookies in your browser, but doing so will also disable many of the important features viaLibri provides, including the book search engine.

Retention of your personal data

We hold onto your data for as long as it is needed to provide you with the service you expect from us. In practice this means most data is kept until your account is deleted. Some pieces data, such as the IP addresses you’ve used or the pages you’ve visited on our site, are only kept for diagnosing errors and are deleted after a few months.

Details of books you have listed for sale in the past may be kept in our database after the deletion of your account. These too can be removed upon request.

Certain regulations require us to keep some information longer, for example details of payments you’ve made to us are kept for seven years after your last payment. If you’ve made payments to us then we will store your contact details for this extended period too.

Control of your personal information

International transfers of data

viaLibri Limited is a UK corporation, but our servers are based in the USA. As a result all personal data we store is located in the USA. All facilities we use in the US comply with the EU-US Privacy Shield regulations which provide strong safeguards for your data.

Data protection office

Our DPO is Jim Hinck. He may be contacted at support@vialibri.net.